Account creation/import failure on 64bit LM18 series (unable to use for 3+ years)
I have had a ring account for over 3 years, and with the exception of a very poor and short 20-second failed call to a friend when originally setting ring up, I have been unable to use any features of Ring to call, chat, etc. No matter what I have tried over and over and over, ring allows me to create my account, but absolutely and steadfastly refuses to connect to anything regardless of firewalls/security being off.
I have contacted Savoir-Faire Linux about this for just as long, with absolutely no help or feedback. How is this supposed to be a Skype replacement, when it has never even been able to connect my account, or any newly created account?
I am running Linux Mint 18.3 64 bit, Cinnamon 3.2, on Acer Aspire 6930G (been trying ring since LM18 without success).
I have tried a great deal of times to get this working as I believe it could be the #1 comms app on the planet, and I want to support it, and recommend it to others....but how can I when I haven't even got as far as sending a message in all this time? (something I was doing on ICQ with ease many, many years ago).
With the release of JAMI, I thought my problems might be over, but no, it's exactly the same issues I've had with Ring from day 1!!!!!
No matter if I purge or hand delete every file to do with Ring, somehow, a fresh installation picks up ,my old account, but refuses to connect it, no matter what I have tried, including creating new accounts, all behave exactly the same. However, on removal and re-installation ONLY my original account details (with avatar) show, but again refuses to connect, or to be associated with this machine, which is the only machine it has ever been registered to. Even the link that links this device to that account fails to re-appear after creating the accounts.
I have installed Ring-all, tried ring-deamon, then ring-client on top, but no method has worked or resulted in even the slightest different behavior, which might at least give me a clue as to why ot refuses to connect.
the only network activity I have seen involving Ring/Jami is when an account is first created, then nothing ever again, even when it says it's trying to connect the account.
I have another program that uses DHT network, and that has never had an issue in over 12 years of use, but Ring/Jami has absolutely no detectable network activity. It's like I'm using an app that no-one anywhere uses, without a real network behind it, almost like it doesn't exist in the first place. However, unlike other programs which try to connect and fail, Ring/Jami shows no feedback of any kind, no network messages, no fault messages, just nothing, no clues, no help, and absolutely zero network activity (which at least other programs show some activity i.e. repeated network pings to see if a remote location has come up).
Please will someone help me to get this working? I have friends who are keen to get away from Skype, and they have been greatly put-off by Ring/Jami due to never being able to test it. I don't even want to remain on Wire as that is using the same needlessly bloated and cpu intensive Electron crap as Skype. What I want is to be able to use an encrypted Skype-like service, that's truly decentralized, uses the blockchain, and dht network, but all I've had is silence, and more silence....hardly good advertising for a supposedly Skype-dethroning app.