Skip to content

GitLab

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
  • Help
    • Help
    • Support
    • Community forum
    • Submit feedback
  • Sign in / Register
J
jami-client-macos
  • Project overview
    • Project overview
    • Details
    • Activity
    • Releases
  • Repository
    • Repository
    • Files
    • Commits
    • Branches
    • Tags
    • Contributors
    • Graph
    • Compare
    • Locked Files
  • Issues 40
    • Issues 40
    • List
    • Boards
    • Labels
    • Service Desk
    • Milestones
    • Iterations
  • Requirements
    • Requirements
    • List
  • Security & Compliance
    • Security & Compliance
    • Dependency List
    • License Compliance
  • Operations
    • Operations
    • Incidents
  • Analytics
    • Analytics
    • Insights
    • Issue
    • Repository
    • Value Stream
  • Wiki
    • Wiki
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Graph
  • Create a new issue
  • Commits
  • Issue Boards
  • savoirfairelinux
  • jami-client-macos
  • Issues
  • #232

Closed
Open
Opened Apr 02, 2020 by Tommi Boom@xplosionmind

A lot of bugs on Mac make Jami impossible to use

MacBook Pro 2019 with MacOS 10.15.4

Jami 1.59 (issues were happening also before the last two updates - not that before they weren't happening, I installed the app only recently)

ISSUES EXPERIENCED

  • Can't connect video: I can't see the other person's video and he can't see mine.
  • continuous loading: even if I start a call with just voice, we connect and hear each other but Jami shows a loading circle as when you're ringing someone, nothing changes
  • unable to respond to call: to answer a call, I click on the green button, connection starts but nothing changes on the display
  • can't quit the app: when I attempt to perform any of the actions listed above, the loading rainbow circle appears as a pointer and Activity manager appears as not responding

What should I do?

Please help me, I love Jami's philosophy and features but I can't make it work... I enable all encoding options in the settings and changed something, but I see no improvement.

Thanks a lot. Have a nice day.

(I can't find any place to share a log file or something, if it could be useful, please tell me how and I'll submit it)

EDIT: version of the app

Edited Apr 02, 2020 by Tommi Boom
Assignee
Assign to
None
Milestone
None
Assign milestone
Time tracking
None
Due date
None
Reference: savoirfairelinux/ring-client-macosx#232